Support
How Can We Help?
General Support
Email us at [email protected] for any questions about your account, training, or the platform.
For Teams & Institutions
Interested in using HeartCore for your athletic program? Schedule a 15-minute demo:
For Platform Partners
Want to integrate HeartCore's training intelligence into your product?
Frequently Asked Questions
What is HeartCore?
HeartCore is the intelligence engine that powers TechnicallyFit. It generates personalized, constraint-aware training sessions that adapt to your body over time.
How does it learn from my data?
Every time you log a session and rate your effort, the engine calibrates its understanding of your body: how hard exercises are for you, how fast you recover, where your strengths and limitations lie.
Do I need a wearable?
No. The engine works with just your effort ratings (RPE). Connecting a wearable (Apple Health, Garmin, Whoop, Oura) adds readiness-based adaptation but is entirely optional.
Can I use it without a coach?
Yes. The D2C experience gives you full self-serve access to the engine, including goal setting, program generation, and an AI assistant.
How do I report an issue?
Email [email protected] with a description of the issue. Include screenshots if possible.
How do I delete my account?
Go to Profile → Settings → Delete Account. You can request a data export before deletion. See the Data Deletion and Support page for the full process.
